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Cord

80%Would buy again

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This score is based on 10 real reviews

Reviews (10)

Switched my electric tariff

Switched my electric tariff over to them last week through the app, took about ten minutes on my phone while waiting for the kettle. Got the confirmation email same day and the switch date was in the next few weeks, nothing to do on my end. Quick and easy, will see how the bills look in a month or two.

Matthew H.
1 person found this helpful

Needed something for the car

We needed a proper home charging plan once we got the electric car, because the old standard tariff made running it a bit daft. I wanted something simple that didn't cost a fortune. The plan they offered does the job well enough for us, and the monthly cost is easy to work out. Sign up was quick, though the first direct debit took a few days to show up in the app.

Paul J.
0 people found this helpful

Fine but the bills crept up

Looked at a few suppliers before going with them, and the headline rate was the lowest on the list, so I went for it. Sign up was easy enough on the app. The problem came with the first direct debit, which was higher than the quote suggested once the standing charge was added. Customer service took four days to get back to me about it, and by then I'd already paid it.

Ryan W.
0 people found this helpful

not as cheap as the comparison site said

Compared them with the big names on a comparison site and their headline rate looked a bit cheaper, but once I was signed up the first bill came out a fair bit higher than I'd expected. The switch itself went fine and took about three weeks. Support was polite when I rang but the answer took a couple of days to come back.

Jodie M.
2 people found this helpful

Really happy with them

Really happy with them, the switch went through without a single hitch and no gap in supply that I could tell. I sorted it all through the website on a Sunday evening and the confirmation came through before I'd even finished my tea. Good to deal with a company that just gets on with it.

Matthew B.
9 people found this helpful

Smoothest energy switch i've done

Dead impressed that my new supplier sent me a text confirming the switch date before anything had even changed over. Meter reading was taken straight from the app with a quick photo and I didn't have to ring anyone at all. Next bill matched what the site quoted me, which is more than I can say for my last lot.

Shabana M.
3 people found this helpful

Beat the other ev deals

Compared it against the big supplier's electric car deal and this came out clearly cheaper for charging at night. The other option wanted me to pay extra for a smart meter, whereas here it was included in the price. Set up in the app was painless and the first bill matched what the calculator showed. Would go with them again.

Ryan P.
11 people found this helpful

the home charging tariff

I took up the home charging tariff for our new car in the spring, as my son had suggested it would suit us. The sign up was straightforward and I was pleased with how it all came together. The monthly statements are clear and easy to follow, though I did find the online account a little fiddly at first. I'd say it has been a sound choice for us, and I'm content with it.

Jacqueline L.
4 people found this helpful

Cheaper overnight rate

Only switched because the overnight rate on the car tariff is cheaper than what I was paying. Sign up was fine, took a bit longer than I thought to get the meter details sorted but that's not really on them. Bills have been about what they said, and the app is decent enough.

Daniel B.
7 people found this helpful

Needed a cheaper plan

Needed a cheaper plan cause my old one was eating my whole student loan. Signed up on my phone in like ten mins and the switch just happened, didn't have to do anything. Bills come through the app and it's easy to see what I've used.

Eleanor P.
2 people found this helpful

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About Cord

Cord is a UK-facing energy brand whose website sets out its electric vehicle charging offer for drivers and property owners. The company focuses on home and workplace charging, with products designed to fit into everyday driving and parking routines. Customers buy and manage their charging equipment through the company's online channels, which form the main route to its products and support.

The brand positions itself around making the switch to electric motoring simpler for households and fleet operators. Its service is built around the charger itself, supported by installation guidance and ongoing customer help delivered alongside the hardware.

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Energy | Electricity

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