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airvape

10 reviews
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90%Would buy again

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This score is based on 10 real reviews

Reviews (10)

The replacement filter kit that fitted

I bought a replacement filter kit for the unit in the flat and I'd looked at three other places first. The listing gave the fitting dimensions clearly, which none of the others did, and it arrived in a couple of days with everything I needed. Customer service answered my question about compatibility within the hour when I emailed. Price was competitive and I didn't feel I was overpaying. Would order from them again without thinking twice.

Louise D.
1 person found this helpful

the free returns label thing

The returns label came as a QR code and my printer wouldn't read it so I had to find a copy shop, which was annoying. Otherwise the site's easy to use and my order showed up quickly. Price was fine, nothing stood out as dear.

Mason W.
3 people found this helpful

Way better than the other site

Compared to the other place I usually use, this was way quicker and the app actually remembers my sizes lol. Delivery came the day after I ordered, didn't have to pay for postage over the minimum, and the little tracking updates were handy. Customer chat answered me straight away when I had a question about stock. Really pleased, will be using them again for sure.

Lauren N.
5 people found this helpful

Price was fair for what it was

I compared a few sites before picking airvape and the price was the deciding factor, it was a bit cheaper than the others once postage was added. The order went through without any trouble and I got a confirmation email straight away. Delivery took a couple of days which was fine. The only small niggle was that the search filters are a bit clumsy, so it took me a while to find the exact item I wanted.

Ben D.
0 people found this helpful

Needed a replacement fast

We had a fault with the old unit and needed a like for like replacement before the weekend, so the stock listing and the fitting guide were what made me pick them. The guide is decent though the diagram for the mounting bracket could be clearer. The part fitted first time once I'd checked the model compatibility table properly. Happy with it.

Amy P.
4 people found this helpful

Quicker than the other place

Compared to the supplier I normally use this was a lot quicker to order from, the cartridge I needed came up on the search straight away and it was in my hands the next working day. Only small niggle is the checkout wanted me to make an account first, which was a bit of a pain on my phone.

Jordan W.
1 person found this helpful

knows what i need from them

I've been buying replacement parts for my air conditioning unit for years, so I know what to look for in a supplier. The part numbers on the listings are accurate and the spec sheets match the actual item, which is what matters to me. Prices are competitive against the trade counters and the shipping is reliable. Packed properly with the correct fittings, so I've had no issues with breakage.

Michael A.
6 people found this helpful

needed a quick reorder

I needed a reorder of the cartridges for the device at home and didn't want to fuss with anything complicated. Checkout took about two minutes and the order was on my doorstep the next morning. Cheap enough for what it is and nothing to complain about.

Bethany H.
14 people found this helpful

Best price i could find for the filter kit

The filter kit was noticeably cheaper than the other two places I checked, and it turned up in two days, which I wasn't expecting. Packaging was tidy and everything I needed was in the box. The little reminder email before the next replacement was due was a nice touch too, saves me remembering. Would order from them again without a second thought.

Rachel H.
1 person found this helpful

The subscription box was a let down

I bought the starter subscription box to try it out and the contents weren't quite what the pictures showed, the bottles were a different size and one was half empty on arrival. Customer service eventually sent a replacement but it took nine days of back and forth emails. For the price I expected a bit more care in the packing. I'm not sure I'll bother again.

Lesley D.
8 people found this helpful

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