Analan

Not worth it if you need something fast. Ordered a harness, it came late and the size wasn't what the photo showed. Sending it back was a faff, had to print a label and wait ages for the refund to show up. Would go elsewhere next time.

I've bought the wet salmon pouches from them for my old tabby for about two years now and know the range well. The last order came two days later than the date they gave, which annoyed me a bit, though nothing was wrong with the food itself and the box was packed properly. Price is a little higher than the big supermarket sites, so I only use them when I'm stuck.

The verdict is that they're a solid place for aquarium supplies. I've kept tropical fish for about ten years so I know my stuff, and their flake food and water conditioner are the same brands I'd buy from the local aquatics shop, sometimes at a better price. Checkout was quick and tracking updates were accurate. The only real gripe is that the packaging for the liquid bottles could be sturdier, though nothing leaked. I've reordered a few times now.

got the collapsible cat tunnel off them last month and honestly it's been a hit. my cat goes in and out of it constantly. arrived in a decent box, no damage, and it was easy to put together without any instructions needing a second read. would get something else from them.

Second order from them and the grooming wipes came a day later than the site said, which was a bit annoying. Everything else was fine, the checkout is quick and the wipes are what I wanted.

Took me a while to find them but I've been ordering my dog's joint supplements from them for years now and the reorder button is the best bit, I just tap it and it turns up. Never had a problem with the packaging or the bits going missing. Prices have crept up a little but not enough to make me look elsewhere.

Needed a new cage quick because my little one kept escaping from the old one. Ordered on a Sunday night and it turned up Wednesday, which was fine. Only thing is the packaging was a bit of a squash but the cage itself was all in one piece.

I'd usually pick up my bird seed from the local shop, but I thought I'd try them for a change. The seed arrived fresh and the birds have taken to it well. Their customer service answered my questions politely, which I appreciated.

I used to order my rabbit hay from a local feed merchant, but they kept running out, so I switched. The hay here arrives sweet smelling and well packed, and I've never had a short delivery. I've been a customer for a long while now and the ordering system has got easier each year.

My lurcher pulls like a train and I needed a proper no pull harness fast after she slipped her old one on a walk. I went through their site, filtered by size and the chest measurement guide was spot on. The harness arrived in a couple of days and it's fitted her perfectly, so far so good on the walks.