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89%Would buy again

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This score is based on 9 real reviews

Reviews (9)

Good value, bit slow

Would buy from them again. I compared three sites for a set of bedside lamps and this one came out cheapest by a fair bit. Took a few days longer than the estimate but it arrived in one piece.

Eleanor H.
5 people found this helpful

needed a new charger fast

Needed a replacement laptop charger for work on Monday so I ordered on Friday night. It said next day but the parcel turned up Wednesday with no update in between. The charger itself was the right one and it works fine. Just not what I expected when I was in a rush.

Callum C.
11 people found this helpful

The filter search on the site

What I noticed most was how the filters let me narrow down to the exact size of the kitchen bin liners I use without scrolling through pages of other stuff. I'd bought the same brand from a supermarket before and knew what I wanted. The price was fair, a bit under what I usually pay. Delivery came in two days.

Julie W.
13 people found this helpful

better than the big chain

Compared with the big chain's website this one was far quicker to search and the filters actually work. I buy garden tools every spring so I know a decent spade when I see one. The one I got is solid and well balanced, and it came boxed with no fuss at all.

Mark B.
6 people found this helpful

better than my old supplier

Compared to the high street opticians' online arm this was a far better deal, and the frames I picked from the site fitted exactly as I hoped. I've been buying glasses for years so I know what good lenses feel like and these are spot on. Order came quicker than I expected too.

Claire D.
3 people found this helpful

bought a tent footprint

Ordered a tent footprint for the camping trip on Saturday and it arrived Wednesday. The site kept asking me to log in on my phone which was a bit annoying but I got there in the end. Fit is spot on for my two man tent. Would order from them again.

James A.
1 person found this helpful

Great little shop

Really good, sorted my new headphones in about ten minutes and they arrived the next morning. Price was right and the checkout didn't try to upsell me anything. Would order from here again no bother.

Max B.
5 people found this helpful

Used them for years

I've been ordering my bird food and garden bits from here for about six years now. This time I got a feeder that was a bit smaller than the listing made it look, and the reply to my email took four days to come back. It was sorted in the end with a partial refund which was fair enough. Prices are still good and I'd probably still use them.

Patricia E.
1 person found this helpful

needed a cheap replacement

My kettle packed up the week before my daughter came to stay and I needed something fast without paying shop prices. Found a basic one here for less than the supermarket and it arrived in two days. Does the job, boils quickly and was easy to set up. Nothing more to ask for at that price.

Anita C.
3 people found this helpful

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About Best Direct

uk. The company is known for its catalogue-style shopping model, which lets customers browse and buy household goods, clothing and gifts from home. Its customers are UK households who prefer to shop by post or online rather than visiting high street stores.

The business operates primarily online and delivers orders to addresses across the UK, with customers able to manage their purchases through their account on the site. Readers who want to share their experience of ordering from Best Direct can read existing reviews or write their own on this page.

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