89%Would buy again
I'd say the thing I liked most was how clearly the delivery window was shown when I placed my order, so I knew when to expect it. The bedding I bought arrived well packed and exactly as described, and the staff were polite when I phoned with a question about sizing. It was all very straightforward and I've no complaints at all.
Read moreI ordered a winter coat from them in November and it arrived looking rather different to the photos, the colour was duller and the lining felt cheap. I did ring their customer care but it took a few days for anyone to get back to me, and I'm still sorting out the return.
Read moreCompared to the big department store site I usually use, this was quicker to order from and the checkout didn't keep timing out on me. The item came in good time and the tracking updates were accurate, which I've not always had elsewhere. I've been ordering from them on and off for about six years now and they've been consistent.
Read moreI'd say the thing I liked most was how clearly the delivery window was shown when I placed my order, so I knew when to expect it. The bedding I bought arrived well packed and exactly as described, and the staff were polite when I phoned with a question about sizing. It was all very straightforward and I've no complaints at all.
The box was far sturdier than I expected and everything was wrapped properly, which mattered because the item was fragile. Prices are a touch higher than the big marketplaces but the delivery was free over a set amount so it evens out. Would use them again for sure.
Forgot my sister's birthday till the Thursday so needed something fast. Ordered on the app, it said next day but it actually came Friday afternoon which was fine. Bit annoying the app kept logging me out while I was checking out though, but got there in the end.
I looked at three other sites before settling on this one because they had the best range for what I wanted. Ordering was easy and the filters on the site actually helped me narrow things down. It arrived a day early and the quality is better than I expected for the money, so I'm sticking with them.
Compared with the usual big names, this was a bit cheaper for the same jacket, which was the main reason I went for it. Checkout was quick and the item came the next working day. The only thing is the size guide on the site is a bit vague so I had to guess, but it fitted fine.
Honestly the best online order I've made in ages, the whole thing took about ten minutes from start to finish. Everything arrived the next morning and it was exactly what I wanted, I'll definitely be back for more.
Got the replacement cable on Monday and it turned up Wednesday, so a bit slower than the listing said. Ordering was fine but the site wouldn't let me save my address first time round. Works fine now though.
I ordered a winter coat from them in November and it arrived looking rather different to the photos, the colour was duller and the lining felt cheap. I did ring their customer care but it took a few days for anyone to get back to me, and I'm still sorting out the return.
Compared to the big department store site I usually use, this was quicker to order from and the checkout didn't keep timing out on me. The item came in good time and the tracking updates were accurate, which I've not always had elsewhere. I've been ordering from them on and off for about six years now and they've been consistent.
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com. The company's range and the specific products it stocks are not described here in detail, so the brand is best understood through the experiences of its customers. Shoppers who want to share their experience of ordering, delivery and returns can read and write reviews on this page.
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