Creation Watches

Bought a replacement bracelet for my husband's watch after comparing a few shops. The bracelet is nicely finished and the clasp works well. The one niggle is the site doesn't show which links to remove, so I had to phone to ask. They were helpful when I did get through.

Needed something for my brother's birthday and was running out of time. Got a simple field watch on the site and it arrived two days later. He was chuffed. Quick to order and the gift wrap was a nice touch.

Verdict: a good buy for a watch in this range, and the finishing is better than I'd expect for the price. I know the market well and the movement is a reliable one, with the power reserve shown clearly on the dial. Dispatch was on the day I ordered and the box was packed well. Lots of detail on the product page, which helped a lot.

Got a quartz watch from them for my uni bag. Face is clean, strap is comfy, battery seems to be going strong. Ordering was dead simple and it came in a couple of days, which was quicker than I thought. Happy with it, would get from them again.

Verdict: good place for straps and bits. The quality of the leather was better than I expected for the money and the stitching is tidy. Only gripe is they took a few extra days to dispatch my order, nothing dramatic. Would order again.

Bought a leather strap for my Seiko after looking at a couple of other sites first. The strap they sent was a touch narrower than the lug width listed, so it sat wrong and I had to ring them. The reply took three days and the return label was a faff to print. Eventually sorted but not what I hoped for.

Compared with the usual online sellers I check, this one had the better range of vintage parts and the descriptions were more honest about wear. I picked up a replacement crown and a set of hands for an old Omega. Both fitted first time, which is more than I can say for some suppliers. They packed everything properly with tissue and a card with the order details. Prices are fair without being cheap. I've already sent a mate the link.

Verdict: the best of the sites I tried for a quartz replacement. Checked three others first and their prices were all over the place. This one had clear sizing and the strap came in the right width. Delivery was quick and the tracking emails were useful.

I needed a proper service on my mechanical chronograph because it had started running fast and the seals were gone. Found them through a forum recommendation and they were up front about the turnaround. The watch came back keeping decent time and the case looks like new. Not cheap for the work, and the courier took a fortnight to get it back to me, but the end result was sound and I'd use them again.

Got a little automatic from them, the one with the blue dial. Honestly looks better in person than the pics. The dial is a bit more grey than it looked online but it's still nice. Would get something else from them.

Needed a battery swap for my Casio because the old one died mid-week. Ordered on my phone between meetings and it turned up the next day. Only thing was the packaging said one size but the battery I got was a different code, so I had to check the listing again. Otherwise fine.

Compared with the other sites I used before, these are the easiest to deal with and their stock keeps coming back. I've been buying straps and tools from them for a good few years now. A recent order took a little longer to arrive, but customer service sorted it quickly. Prices are reasonable.

Compared to buying from the big department store, this was a lot easier and the price was lower. I've been ordering from them for about six years now, mostly straps and the odd replacement crown for my dad's old automatic. Always arrives when they say it will and the site has never once made me jump through hoops to get a refund sorted.

The bezel on the dive watch I got is ridiculously smooth and the click is spot on. Ordered on my phone during lunch and it was done in a minute. Brilliant.

Verdict: a fine place for watch straps and small parts. I had one order which I was very pleased with. Everything arrived as described and the staff were polite on the phone.

Compared to eBay this was miles easier, no bidding nonsense and no dodgy sellers. Ordered on my phone in about two minutes and it turned up fine. Would get again.

The face on the watch I got is really pretty, the little sunburst pattern catches the light. Ordering was dead easy on my phone and it turned up in a couple of days. Love it, wearing it everywhere.

Needed a cheap but decent first watch for my commute, and this one ticked the boxes without costing a fortune. Good value for what you get. Arrived in good time and works fine.