Frank Darling

This was my first time ordering from them and I was a bit nervous. Everything went through without any problems, and the confirmation email had all the details I needed. The item arrived looking exactly like the photos. Would definitely order again.

Booked a slot on the app during my lunch break and it took maybe two minutes. The confirmation came straight away with the address and time. Very easy, nothing to complain about.

I've bought the thermal socks from them every winter for years now. The pair I got this time were exactly what I wanted, warm and not too thick for my boots. The price is reasonable for what you get and the parcel always comes quickly. Very pleased with them as always.

Looked at a few places before ordering a set of garden planters, and this one had the best price on the day. The planters arrived with one slightly cracked corner, which I did not expect for something that size. I messaged them and it was four days before anyone replied, though they did send a new one once I'd sent photos.

Compared with the usual online place, this was about a fifth cheaper for the same item. Delivery was free over a set amount and it came in two days. The item is exactly as described and the price made the decision easy for me.

Ordered on a Friday and the tracking didn't update until the following Wednesday. Really not what I expected for the money I paid. When it did come it was fine but I'm not in a rush to order from them again.

I compared three different sites for the headphones I wanted and this was the cheapest by a bit. The item I actually got had the exact colourway I'd picked, which I wasn't expecting. The packaging was thin and one corner of the box was squashed, but the headphones were fine. Would order again.

Needed a replacement cable and wanted something cheap that would do the job. Ordered the basic one and it does what I need it to. Delivery was slower than I'd like, nearly a week, but the price was the main reason I went with them.

Went through a few sites before settling on these and honestly they were the easiest to deal with. Prices were fair, the checkout didn't fight me, and I had it all sorted in about ten minutes on my laptop one evening. Would happily use them again without looking around first.

Got the phone case on Monday and it turned up Wednesday, which is fine. Fit is spot on for my model. Only thing is the packing was a bit overkill, lots of card for something that small, but whatever. Would order again.

Usually buy from a big high street chain but this was way cheaper for the same jacket. Ordering was quick and I got a confirmation email straight away. Delivery took about four days, a bit slower than the chain but I didn't mind for the saving.

Compared to the high street shop I usually use, this is cheaper and the delivery was quicker. The site is a bit clunky on my phone though, took a couple of goes to get the basket to load. Still, I'd buy from them again.

Compared to a couple of other places, this was the lowest price for the exact same item. Ordering was fine and it arrived in a couple of days. Good value for the money and I'd happily order again.

Bought my first thing from them back in 2015 and I have been coming back ever since. They've never let me down, the stuff lasts and the people on the phone are always polite. The site looks different now but it's still easy to find what I want. Prices have gone up a bit over the years, which is only fair. Happy to keep recommending them to friends and family.

Needed a dress for a wedding at short notice and didn't have time to go into town. The site was easy to use and the size guide was fairly clear, though the dress was a touch longer than I expected so I'll be getting it hemmed. Delivery came in three days, which was quicker than I thought it would be.

We needed a new mattress for the cot before our second baby arrived, so the right size and firmness mattered a lot. I compared a few options and this one had the clearest product details and reviews. Ordering was quick and the delivery window was narrow, which helped. The mattress is firm and fits the cot snugly, and the price was better than the big brands we had looked at.

We needed to renew our home cover before the old one ran out in March. I know the market well from doing this for years, so I compared the cover details and the excess carefully. The renewal went through smoothly and the documents came by email the same day. Price was a little above what I'd managed to find elsewhere but the level of cover is better, so it balances out.

Picked up the small bluetooth speaker for the garden and it's been great. Battery lasts most of a weekend and the sound is better than I expected for the size. Ordered on my phone during the commute and it came the day after. Good value.

The returns page is easy to find, which is more than I can say for some places. I've been ordering from them for about six years now, mostly work shirts and the odd jumper. Prices have crept up a bit lately but the quality has held, and when a shirt came with a loose button they sent a replacement without fuss. Delivery is usually next day if you order before lunch.