JOOLS By Jenny Brown

I'd been using another shop for these leggings and they always came out see through. These are so much thicker and don't ride down when I'm moving about. Ordered on a Sunday and they came Tuesday, which was faster than I expected.

I bought a cardigan in a soft wool blend for my winter wardrobe and I'm very pleased with the quality. It did take a little longer to arrive than the date given, and I had to email to ask where it was, but the reply came the same day. The fit is exactly as I'd hoped.

I looked at a few other places before settling on the knitted midi dress from here, mostly because the reviews on other sites were mixed. This one has a soft, slightly textured feel and sits nicely over the hips without clinging. It arrived quickly and the size I picked fits as the chart said it would. Really happy with it and I've already told my sister about it.

I needed a birthday present for my daughter and wanted something a little different from the usual high street offerings. I found this place by chance and I'm glad I did. The item was beautifully made, carefully wrapped and arrived well before the date I'd hoped for. Staff were courteous when I had a small question and I'd happily order again.

I've bought from them for years and compared to the high street shop I used to go to, this is so much easier. The pieces always arrive exactly how they look on the site and the sizing has never been out for me. Only ever had to contact them once and they sorted it the same day, which is what keeps me coming back to them.

We needed a throw for the sofa after the old one gave up, and I wanted something that wouldn't pill after a few washes. This one is a good weight and the colour is exactly right. I've had it a few months and it still looks new.

This is the shop I go back to every time now, and I've been a customer for a good few years. Bought a jumper and a pair of earrings this month and both were exactly what I wanted. Delivery was quicker than usual and the packaging was tidy without being wasteful.

I'd been looking at the larger department stores for a cardigan but didn't much fancy the crowds. This turned out to be a far more sensible option and the knit is warmer than I'd thought it would be. The sizing was accurate and the whole thing was dealt with politely from start to finish.

I needed a proper waterproof jacket for walking the dog in the rain, and this one has been spot on. The hood is adjustable and the cuffs seal well, which my old one never did. I know my way around outdoor gear so I checked the spec and it's exactly as described.

I compared this with a couple of other online shops before picking it, and it was a bit more expensive than the cheapest one I found. The fabric is noticeably heavier though and the colour matches the photos. Delivery took a day longer than they said, but the order came with a handwritten note and I'd order again.

Had a look at about four different online shops before ordering a few bits from JOOLS and I'm glad I picked them. The first thing I noticed was how clear the sizing guide was, which saved me sending things back. The jumper I ordered fits exactly how the photos made it look, and the fabric feels nicer than I expected for the money. Checkout was quick too and I got a confirmation email straight away.

Bought the tan leather crossbody bag and I've been using it every day since it arrived. The stitching is neat, the strap is a good length and the inside has enough pockets that I'm not digging around for my keys. It's a lot nicer in person than the photos suggested and it's already got a few compliments.

Ordered from them for about six years now so I know how they work. The site is still easy to navigate and my usual order went through fine, but the last two orders have taken a day or so longer to be dispatched than they used to. Nothing major, I just notice it when I'm waiting on something I need for the weekend.

I was after a warm dressing gown for the cold mornings and had a look at a few different options first. This one was the softest and the hood is generous. It arrived promptly and the box was well protected, which I appreciated after a previous order that came squashed.

Honestly this is the place I trust for everyday bits and pieces, and I've been ordering from them since they were a small operation. My most recent order was a set of ceramic mugs and they all arrived in one piece. The customer service team answered an email within a few hours when a delivery was delayed.

ok so the thing i noticed first was how light they are, my ears don't ache at all. got them for my mate's birthday and she loved them. arrived in a little box with tissue paper which was nice. definitely ordering again

Really good, bought a shirt for a wedding and it arrived in time. The site was easy to use on my phone and the size guide worked. Delivery was quick and I'm pleased with it.

Checked three other shops before going with these and they came out cheapest on the same item. Checkout was simple and it arrived the next week, very happy with it.

The price is what got me in the first place and it's still a fair amount less than the same jumper in the big chain stores. The fabric holds its shape after washing, which is more than I can say for some of the cheaper stuff. Delivery was a day slower than I'd hoped but nothing to complain about.

Got a leather wallet from the site on my phone during my lunch break and the checkout was dead quick with the saved card. It arrived two days later in a small box, nicely wrapped, and the wallet has a proper smell to it. The quality is clearly better than I was expecting for the money, and it fits my back pocket without bulging.