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94%Would buy again

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This score is based on 18 real reviews

Reviews (18)

Quick order, sorted in minutes

Ordered on my phone during lunch, checkout took about two minutes and the confirmation came straight away. Delivery was next day and the tracking actually updated. Would do it again, no fuss at all.

Tunde W.
1 person found this helpful

Still going strong after years

I first ordered from them years ago and have been back a few times since, mostly for replacement parts and the odd accessory. The checkout has changed a bit over the years and I did find it harder to find what I wanted on the new layout, but the ordering itself is simple enough once you know where things are. Delivery has always been reliable and the price is fair for what you get.

Susan S.
1 person found this helpful

cheaper than the big names and just as good

Compared to the big name sites I checked, this was about half the price for the same basic kit and it arrived the next working day. The packaging was plain and the instructions were in English which I wasn't expecting. Good value for what it is, and I'd order again.

Louise G.
1 person found this helpful

Needed a replacement that wouldn't break the bank

My old one finally gave up, so I needed a cheap replacement that would do the same job without costing much. I looked around and this was the best value for what I wanted. Ordering was easy and it arrived within the week. I've not had any problems with it.

Hayley P.
1 person found this helpful

good, but the returns were a faff

Went with this one after comparing a few places and it's the best of the bunch for the price. The only real bother was when I wanted to send one back, the return form was fiddly and it took a while to get a label. Otherwise ordering and delivery were fine.

Charlotte H.
1 person found this helpful

Better than the one I had before

Compared to the cheaper one I bought last year, this feels much sturdier and the battery lasts longer. Checkout was smooth and it turned up in three days. Worth the small extra cost, I'd go with it again.

Lucy L.
1 person found this helpful

First order, better than expected

I'd never bought from them before so I was a bit nervous, but it was much cheaper than the big name I was looking at. Compared with the others on the list, it seemed like the easiest one to set up. It came in a few days and it works fine so far.

Ben G.
0 people found this helpful

app keeps logging me out

Bought the remote toy last week and the app won't stay connected to it for more than a few minutes at a time, which is annoying when you're trying to set it up on the go. Support emailed back after three days asking me to reinstall, which I did, and it's still a bit flaky. Packaging was fine and it arrived in two days but I expected the pairing to just work out of the box.

Dev D.
5 people found this helpful

Picked this one over the other two

I'd narrowed it down to three different options and ended up going with this one, mainly because the reviews on the site were more useful than the others. What I bought is a compact model and it fits in a drawer, which was the detail that sold it for me. Ordering took about five minutes and it arrived quicker than I expected. Pleased I went with it over the other two.

Imran C.
2 people found this helpful

Same model reordered twice now

I've bought the same one from them twice now, once for myself and once as a gift for my sister. It's held up well and the replacement charger still fits the old one. Ordering is easy since I already have an account, and delivery has never been a problem. Happy to keep going back.

Lesley H.
4 people found this helpful

Needed something for a long drive

I wanted something I could use on longer trips without worrying about it running out, so that's what got me looking. The product does exactly what I needed and the ordering process was clear. It came in good time and I've had no problems since.

Christopher R.
0 people found this helpful

Good value for the money

This is the one to get if you want something solid without paying a premium. Checkout was straightforward and I got a confirmation straight away. Delivery was quick and nothing about it felt overpriced. Sensible buy.

Ahmed C.
2 people found this helpful

the replacement arrived quick

Got a replacement part on Tuesday and it was on my doormat Thursday morning. The little seal on the box was intact which I liked. Easy to order, didn't have to sign in twice. Happy with that.

Emma H.
0 people found this helpful

The discreet packaging is actually discreet

Honestly the first thing I noticed was the plain box with nothing on the outside, which was a relief when the parcel came through the letterbox. Took a couple of days to arrive and the tracking was accurate. The toy itself is decent, a bit louder than I expected but that's on me for not checking the specs. Would get again.

Tomasz K.
0 people found this helpful

Compared to the big names, this is good

Set against the bigger brands I looked at, this one gave me more for less and the build feels just as good. Ordering was simple and I had it within a few days. Glad I didn't pay extra for a name.

Jennifer W.
1 person found this helpful

Good but delivery was slow

Ordered on the app and it was easy to pay, but the parcel took five working days when the site said two. Stuff arrived fine in the end. Only real gripe is the wait.

Nathan E.
1 person found this helpful

needed something simple for my husband

My husband had a knee op and we needed something easy to use while he was recovering at home, so I went looking. The site was easy to navigate and I appreciated being able to ask a question before ordering. It arrived well packed and the instructions were clear, which made things much simpler for us both.

Lynne D.
7 people found this helpful

the cleaning instructions were a bit vague

I've been ordering from them for a good few years now and the thing I've bought most often is the cleaning kit. It works well, but the instructions that came with it were a little vague about what to use and how often. I ended up looking it up online, which took a bit of the shine off. Delivery has always been fine and the prices are reasonable.

Lesley W.
1 person found this helpful

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About Lovense

Lovense is a company that designs and sells intimate wellness products, best known for its app-controlled vibrators and other connected devices that can be operated remotely by a partner over a smartphone. Its range covers a variety of toys for different preferences, along with the Lovense app that lets users control devices, set patterns and connect with others through a range of features. The brand sells primarily through its own website, where customers can browse the catalogue, read product information and order products for delivery.

Lovense's customers are adults looking for couples-focused and solo products, and the company is known for its emphasis on connectivity and remote control functionality. The company also provides customer support for its devices and app, and its product pages set out compatibility and features so that buyers can make an informed choice.

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Online shopping | Electronics | Sex shops

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