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83%Would buy again

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This score is based on 18 real reviews

Reviews (18)

better than the other sites

I'd looked at two other places for a cardigan before settling on this one, and the difference was the returns info, which is clearer here. Delivery was in good time and the knit is lovely and warm. Compared with the others the price is about the same, so it came down to the details. Happy with it.

Parveen W.
1 person found this helpful

Nice enough but the sleeves are long

I bought a blouse in the spring and it was a pleasant enough thing to wear. The sleeves came out much longer than the measurements suggested, so I'll need to have them taken up. Otherwise the fabric is soft and it washes well. I've been a customer a long while so I know their stock.

Margaret E.
1 person found this helpful

needed a new phone case

Dropped my phone on the pavement and the screen cracked, so I needed a decent case fast. Ordered one here and it came the next morning. Fits snugly and feels grippy enough. Happy.

Jack B.
1 person found this helpful

good value for the money

Ordered a pair of trainers and the price was noticeably lower than the big brands, so I went for it. They fit well and the sole is decent for everyday wear. Delivery was prompt and the box came with a little extra tissue paper which was a nice touch. Only small niggle is that the laces are a bit short.

Sarah O.
0 people found this helpful

Good, just a bit slow

Good shop, the jacket is solid and does the job. Took about a week to arrive which was fine, though the tracking hadn't updated for two days so I was a bit anxious. Customer support replied on the chat within the hour when I asked. Would order again.

Lewis B.
0 people found this helpful

Arranged my pension top up

I'd been meaning to sort out a lump sum into my pension for some time, and I used their online form to arrange it. The steps were clear and I was grateful nobody pressed me to take anything extra. A member of their team rang me back the same afternoon to confirm the details, which I found very reassuring. The whole thing was handled with care and I've no complaints at all.

Valerie Y.
1 person found this helpful

Sorted, no complaints

Happy with the shirt I bought, good value and well made. Ordering was straightforward and the parcel came when they said it would. I've been ordering from them for years now and they've never let me down. Keep it up.

Andrew G.
1 person found this helpful

needed it for a wedding, let down

I needed a suit for my nephew's wedding in a hurry, so I went with this site. The jacket arrived a fortnight after the date they'd promised and I had to chase them twice by email before anyone replied. When it did turn up the fit was off in the shoulders and the return process was a real faff. Not what I expected from a shop I've used for years.

Craig H.
0 people found this helpful

Bought the bag, love it

Got the little crossbody bag from them last month for a festival and I've been using it every day since. Bit smaller than I thought from the pics but it fits my phone and keys which is all I need. Delivery was quick, came in a week. Only thing is the strap is a bit stiff at first but it softens up. Would buy again for sure, the colour is so nice x

Georgia M.
2 people found this helpful

used them for years, still reliable

I've been ordering from this site on and off for about eight years now, mostly for winter bedding and the odd gift. It has always been dependable, and the packing has always been careful. Lately though the emails about dispatch have been arriving a day after the parcel has already gone, which I find a bit confusing. Nothing has gone wrong yet, but it's worth knowing.

Carol S.
3 people found this helpful

Better than the rival I was looking at

Went for this over a competitor because their product page had far more detail on the materials and care instructions. Ordering was simple and the price was a bit lower than the other site. The item is well made and the stitching has held up. Delivery came in good time.

Anthony M.
10 people found this helpful

needed a charger for my laptop

My old charger packed in during revision week so I needed a replacement quickly. Found one on here that does the same model and it arrived in two days. Works perfectly and the cable is a decent length.

Alex M.
1 person found this helpful

Booked the festival tickets

Compared three ticketing sites before picking this one because the seat map was so clear. Booking took maybe four minutes and the tickets showed up in the app right away. No faff with printing anything. Really happy with how it went.

Simran R.
1 person found this helpful

Not the same as the other place

I'd used another retailer for the same kind of gilet and this one felt a bit lighter and less warm. The zip is fine and the pockets are a good size. Been a regular customer so I know their range, though this one wasn't quite what I'd hoped for. Would think twice next time.

Stephen M.
2 people found this helpful

better than the high street option

Moncoeur beat the big department store I was looking at, mainly because the checkout was quicker and they didn't try to push me into an account. I'd compared three sites for the same kind of dress and this was the only one that showed the fabric weight clearly. The dress itself fits well and the lining is nicer than I expected for the price. Ordering was painless and I'd happily go back.

Natalie T.
0 people found this helpful

quick checkout and no forced account

The first thing I noticed was that the checkout didn't make me create an account before I could pay, which is rare these days. I've bought from a few online shops for my kitchen and this is the only one that let me just get on with it. The payment page loaded fast, the address lookup worked first time, and I had a confirmation email within a minute. I'd happily order from them again.

Ayesha S.
11 people found this helpful

really cute, arrived fast

Honestly the best thing I've bought off here, the dress is super cute and fits me perfectly. Ordered on the Monday and it was at my door by Wednesday, which was mad. The material is nice and light for summer. Would 100% get something else from them.

Evie S.
0 people found this helpful

Needed a quick replacement

My old garden hose had split and I needed something before the weekend to water the veg. Found this one on the site and it arrived the next day, which was a lifesaver. The fittings screw on easily and it's not kinked out of the box. Good price too, bit cheaper than the garden centre.

Ryan G.
3 people found this helpful

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About Moncoeur

com. The brand is known for its soft, feminine designs in sizes that cover a broad range of bust and band measurements. Its customers shop online for everyday underwear, bridal and occasion pieces, and gifts.

The company ships to customers in the United Kingdom and offers returns through its online service. Moncoeur presents its collections through its own website and social media, where products are shown on models with fit information.

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Categories for Moncoeur

Online shopping | Jewellery

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