1pBroadband

The engineer who came out for the install had clearly done a few of these before, because he had the cable routed along the skirting and out of the way within the hour. Speed tests on the router have been steady at around what the package promised since day one, even in the evening when the street gets busy. Support on the phone sorted a dodgy line card without me needing to wait for a callback.

Ordered the full fibre package after my old ADSL kept dropping every evening. The engineer turned up in the window they gave and had the router sorted within the hour. Speeds are what they said on the sign up page, though the router's wifi is a bit weak upstairs so I've added a mesh extender.

We needed a basic connection for the kids doing homework and I didn't want to pay for anything fancy. The signup form asked for a lot of details and I had to chase them once when the order sat for a few days without moving. Once it was live it has been fine, nothing wrong with it for the money.

Bought the broadband plan from the site and it was up and running same week. Tried to cancel the add-on I didn't need and the online form kept throwing an error. Had to ring up and wait about forty minutes to get it sorted.

Switched my broadband over to them in March and the first thing I noticed was the monthly figure was a good bit lower than what I was paying before. Signing up took about ten minutes on the site and the new line was live within two weeks, which was better than I expected. Nothing has dropped out since and the bill comes out the same every month, so I've got no complaints for the money.

Upgraded to the faster fibre plan last month after a few neighbours recommended them. The order went through in one go and the activation email arrived the same afternoon. My connection has been rock solid since.

Went for the full fibre package and the engineer had to come out to fit the line into the house. The router they sent is the newer mesh one and I needed a second unit for the back bedroom, which I had to order separately. Connection has been steady since, no drops in three months.

I needed a new contract when my old one ended and the price they quoted on the phone was lower than the one that showed on the site. The lady sorted it out in the end but it took two calls and most of an afternoon. Connection is reliable, and the bill has been correct every month since.

Honestly really good, got my broadband switched over in about ten days with no drama. The app shows you exactly when the next bill is coming out and you can change your data stuff in like two taps, which is so much better than the old provider. Only reason it's not a five from me is the one time I needed help the chat took a bit to pick up, but it got sorted.

Weighed up three cheap packages and the unlimited data with no speed cap was what caught my eye. Signing up was painless and the account page makes it easy to see usage. Really happy so far, and the price is exactly what they quoted.

Speeds are great and I'm happy with the plan. Only thing is the switch from my old provider took nearly three weeks and I had no internet for two of them. Support were polite on chat but the reply took a day each time.

We needed a broadband line sorted when my husband started working from home full time and the old provider wanted ages to move us over. I rang them up, they had us booked in for the following week and the line was live when we got there. I had a question about the bill in the spring and the reply came back by email the same afternoon.

I was with one of the big names for years and their price went up every April, whereas here I've paid the same monthly figure for two years now. The router works fine in the back bedroom which was always a dead spot before. Easy to speak to someone when I've needed to.

Went with them over two other providers because the total cost came out lowest once I added up the router and line rental. The switch over went smoothly and nothing dropped during the move. Happy to stay put.

Switched from my old provider and it was way cheaper, like a good chunk less a month. Set up was easy, just plugged the hub in and it went. Only thing is the app is a bit clunky but it does the job.

Switched from my old provider after seeing the same speed was about a fiddy a month cheaper here. Signing up took maybe ten minutes online and the router turned up when they said it would. Nothing to complain about for the money.

Honestly the only reason for the lower score is the wait. Took nearly two weeks to get the line switched over and nobody would tell me the date until I rang them twice. Once it was live it works fine for gaming and streaming.

My old provider kept dropping the line every evening and the fix was always a week away, whereas this one has been solid since install. I know my way around a router so I checked the settings myself and everything was open and easy to change. Pricing is clear with no surprise add ons on the bill.

Compared three providers before picking these and this was the one with the clearest price once the first year ended. The other two had a lot of small extras tacked on. Line has stayed up well since and the contract details matched what I signed up for.

Was expecting to wait weeks for an engineer but the install was booked within a couple of days and the chap who came was really tidy about it, left the flat cleaner than he found it. Sign up on the site was easy enough, just a bit of back and forth over my address because it didn't pick up the new build flat straight away. Speeds have been solid since, no drops in the evenings which was my main worry.