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2ndnumber

20 reviews
2ndnumber

85%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Same cheap bill for years

I used to pay a lot more with the big high street network, so compared to them this is nearly half the price for similar coverage where I live. I've been a customer for a good while and the bill has barely moved. The one thing I'd flag is that the top up for extra data is fiddly to find in the app, so I had to ask once.

Rebecca R.
5 people found this helpful

better than my old network

Compared with the large high street network I was with before, this has been considerably simpler to manage. I found the sign up page clear and the agent I spoke to was patient with my questions about the contract. The bills arrive on time and the monthly cost is noticeably lower, which I appreciate on a fixed income. I would happily recommend it to friends who are thinking about switching.

Susan J.
4 people found this helpful

sim arrived quick and works fine

Ordered a sim only deal on my phone on Sunday night and it turned up Tuesday morning which is mad fast. Signal's been decent in town, never dropped out on the bus. Setting it up took about two minutes, just popped the sim in and it was sorted, no faff with calls to anyone. Happy with that, I'd use them again.

Toby G.
1 person found this helpful

Better than my old deal

Compared to the big network I was on before this is way cheaper and I don't miss the upsell calls. Set it up on my phone during my lunch break and the sim was in the post two days later. Signal's fine in the city, no complaints so far.

Joshua G.
3 people found this helpful

Needed data on the go

Needed a sim fast because my contract ran out and I was stuck with no data for my uni placement. Signed up on the app in about five minutes and it was working by the next morning. Cheap and no faff.

Lauren M.
3 people found this helpful

First time with them

This was my first time using them, so I bought a sim only plan with a rolling monthly contract. The sign up asked for a lot of details including proof of address, which took a bit of digging around. Once the sim arrived it worked on the first try and the data speed has been solid so far.

Deji T.
7 people found this helpful

needed a cheap line for work

Needed a second number for my side job so I didn't want to mix it with my personal phone. Looked at a couple of other sim only deals and this was the cheapest for the data I need. Sim came in two days and it's been reliable on the train. Happy with it.

Liam S.
2 people found this helpful

Best cheap plan going

Sim only is the way to go and this is the best one I've found for the money. I've had a few of these over the years and the data is actually usable without throttling in the evenings. Got the sim quickly, activated it myself, and it has worked everywhere I've needed it.

Alex J.
14 people found this helpful

Sound value for the money

Good value for what you get. Monthly cost is low, no contract tie in beyond the rolling month, and the data is enough for my commute and maps. Would pick it again.

Dev K.
7 people found this helpful

simple and sensible plan

The best decision I have made regarding my phone bill in some time is moving to this provider. The monthly charge is much lower than I paid before and the plan details are laid out clearly, which I did not expect. My sim arrived promptly and activation was straightforward, so I have nothing to complain about.

Anthony V.
0 people found this helpful

sim only plan and the switch

I took out the sim only plan with a rolling monthly contract at the start of the year, mainly because my previous provider had raised the price twice. The sim came through the post within a few days and I managed to switch over myself without any bother. The data allowance is perfectly adequate for my needs, though the customer line took a while to answer when I had a question about my bill.

Gillian M.
8 people found this helpful

Been with them ages

I have been a customer for about six years now and the thing that always stands out is how cheap the bill stays. Last year I had a problem with a charge on my statement and it took a while to get it sorted through the app. Otherwise I have no real gripes and the sims I have ordered over the years have always turned up on time.

Victoria H.
1 person found this helpful

Sim took ages to activate

I bought the sim only plan in the spring because I wanted something cheaper than my old contract. The sim arrived promptly enough, but activation took nearly three days and I had to ring them twice to find out why it wasn't working. Once it was sorted the plan itself has been fine and the bill is lower than before. Just be prepared to be patient at the start.

Rosemary L.
9 people found this helpful

Needed a cheap backup line

My main phone went missing on holiday so I needed a second number fast to sort banking and bits. Signed up on the site late at night and the activation took most of a day to come through, which was frustrating when I was stuck. Once it was live it has been fine for calls and texts, though the signal indoors is patchy where I live.

Aisha A.
11 people found this helpful

good value sim plan

Would stick with this for the price alone, the monthly bill is lower than what I was paying before. Ordered the sim on a Monday and it turned up Wednesday, and the setup took about ten minutes. The only thing is the coverage map looked better than what I actually get in my flat, so I'm using wifi calling a lot.

Jordan R.
9 people found this helpful

sim only deal went through fine

Got the sim only plan off the site last month and the sim arrived in two days, which was quicker than I expected. Set it up in the app while on the bus and the data started working straight away. Only niggle is the app wants you to log in again every couple of weeks, which is a bit annoying when you're in a rush.

Kieran B.
8 people found this helpful

tried a few before picking this

I looked at three other sim only providers before settling on this one because the monthly cost was lowest. Signed up on the site and the sim came through in a couple of days. Happy so far.

Chloe D.
1 person found this helpful

Cheaper but signal can drop

The detail that stood out was how low the monthly cost is, a fair bit under what I was paying elsewhere. I looked at three other sim only providers before choosing this one and the price was clearly the lowest. The sim arrived in a couple of days, but indoors at home the signal drops now and then, which I didn't expect from the coverage map. It's fine for most things but I'd check the area first.

Kerry H.
10 people found this helpful

Not as good as it looks

I have worked in telecoms for years so I know what a decent network should feel like, and this does not match the advertised speeds at all. Compared with my previous provider the data drops off badly in the evenings, and getting an answer from support took four days by email. The price is fair enough on paper but I would not go out of my way to return.

Gary J.
3 people found this helpful

the sim turned up promptly

What stood out most was how quickly the sim arrived, which I did not expect at all. I signed up online on a Thursday and it had landed by the following Monday, so I was not kept waiting. Signing up was straightforward enough, though I did need my son to help me with the online form. The service has been reliable since, and I would be happy to go on with them.

Elizabeth R.
1 person found this helpful

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